FAQ’s
At Summit Fire & Water Restoration, we believe that knowledge builds trust. Below are answers to some of the most common questions we receive about our services in Cookeville, Crossville, and the Upper Cumberland.
Fast. Local. Trusted.
FAQ's
Do You Work With Insurance Companies?
Yes. We work directly with your insurance provider to simplify the claims process. Our experienced team can help document the damage, submit required reports, and coordinate with adjusters to get your restoration started as quickly as possible.
What Types of Damage Do You Handle?
We specialize in:
- Water Damage
- Fire & Smoke Restoration
- Sewage Cleanup
- Storm & Wind Damage
- Structural Reconstruction
- Contents Cleaning & Pack Out Services
Are Your Services Available 24/7?
Yes — we offer 24/7 emergency response. Whether it’s the middle of the night or a holiday weekend, our team is ready to respond fast.
How Fast Can You Get Here?
We understand that time is critical during any emergency. That’s why Summit Fire & Water Restoration is known for quick response times throughout Cookeville, Crossville, and the Upper Cumberland. As a locally owned company, we’re based right here — which allows us to respond faster than many out-of-town or national franchise services. When you call, you’re getting a nearby team that’s ready to act fast.
Are You Licensed and Certified?
Yes. Summit is an IICRC-certified firm, fully insured, and trained in the latest restoration and remediation techniques.
Are You a National Franchise?
No — we are not a franchise. Summit Fire & Water Restoration is a locally owned and operated company based in the Upper Cumberland area with more than 30 years’ experience in the restoration industry. Unlike national chains with out-of-state owners, we offer personalized service, faster response times, and care deeply about serving the Upper Cumberland region.
What Areas Do You Serve?
- Putnam County (Cookeville, Algood, Baxter, Monterey)
- White County (Sparta)
- Overton County (Livingston)
- Jackson County (Gainesboro)
- Cumberland County (Crossville)
- Dekalb County (Smithville)
- Cumberland County (Crossville)
- Pickett County (Byrdstown)
- Fentress County (Jamestown)
- Clay County (Celina)
- Smith County (Carthage)
- Warren County (McMinnville)
- Van Buren County (Spencer)
We only serve these counties to ensure rapid and high-quality service. If you’re unsure if you’re in our coverage area, give us a call.
Do You Offer Reconstruction Services?
Yes. We are a licensed general contractor. We can rebuild damaged walls, flooring, cabinets, ceilings, and more. We handle full structural reconstruction after water, fire, or storm damage.
What Is Contents Pack Out?
Contents Pack Out is when we carefully remove, clean, and store your belongings after a disaster. This protects your items while we restore your property. We store your belongings at our own privately owned storage facility equipped with surveillance and key card access to ensure your property is safe and secure.
Is Sewage Cleanup Safe to Handle on My Own?
No. Sewage is considered hazardous “Category 3 Black Water” and should only be handled by professionals. Our team uses protective gear and specialized equipment to remove, disinfect, and sanitize safely.
Will You Keep Me Updated During the Restoration Process?
Absolutely. Communication is key. We keep you informed at every stage — from assessment to drying, repairs, and final walkthrough.
Your One Stop Solution
Serving Cookeville, Crossville & the Upper Cumberland
We proudly serve families and businesses across:
- Cookeville, TN
- Baxter, Algood, Monterey
- Sparta (White County)
- Livingston (Overton County)
- Gainesboro (Jackson County)
- Crossville (Cumberland County)
- Smithville (Dekalb County)
- Byrdstown (Pickett County)
- Jamestown (Fentress County)
- Celina (Clay County)
- Carthage (Smith County)
- McMinnville (Warren County)
- Spencer (Van Buren County)
Why Choose Summit Fire & Water?
- Locally Owned: You’ll speak to our local team.
- Rapid Response Times: We’re based right here in Cookeville, so we can get to you quickly.
- Insurance-Friendly Service: We have years of experience working with insurance companies.
- Certified Restoration Experts: Summit Fire & Water is IICRC certified.
- Compassionate Customer Care: We know this is a stressful time — and we treat your home like our own.
Summit Fire & Water Restoration
Address
218 Hub Circle
Cookeville, TN 38506
Phone
30+ Years of Experience
